Payment Policy – Fnaritznie Electronics

Effective Date: January 4, 2025

Thank you for choosing to shop with Fnaritznie Electronics. Our payment policy is designed to ensure a smooth, secure, and convenient transaction process for all of our valued customers. Please carefully read the details below to understand how we process payments.

1. Accepted Payment Methods

We accept a variety of secure payment methods to ensure a flexible and convenient shopping experience:

  • Credit Cards: We accept major credit cards, including Visa, MasterCard, American Express, and Discover.
  • Debit Cards: Debit cards bearing the Visa or MasterCard logo are accepted.
  • PayPal: For customers who prefer using PayPal for online payments, we accept payments through this platform.
  • Other Payment Methods: We may also offer additional payment methods, including but not limited to Apple Pay, Google Pay, and other third-party payment processors. These options will be available at checkout based on your location and preference.

2. Order Authorization and Processing

  • Payment Authorization: When you place an order, we will request authorization for the payment method you’ve chosen. This ensures that the funds are available for the transaction. Your payment will be processed once the order is confirmed and shipped.
  • Processing Time: Payments are processed immediately after you complete your order. However, please note that depending on your payment method, some banks or financial institutions may take additional time to complete the transaction.
  • Payment Confirmation: Once payment is confirmed, you will receive an email confirming your order. This email includes the order details and serves as acknowledgment of your successful payment. This is not an order shipment confirmation. A separate email with shipping details will follow once the order has been processed and shipped.

3. Billing Information

  • Accuracy: You agree to provide accurate, current, and complete billing information during the checkout process. This includes your full name, billing address, credit/debit card information, and contact details. Any inaccuracies or errors in the billing information may delay processing your order.
  • Verification: In some cases, we may need to verify your payment details before processing your order. This is part of our fraud prevention policy, and we may contact you if we require additional information or documentation to confirm your payment.

4. Currency

  • Currency Used: All prices on Fnaritznie Electronics are listed in USD (United States Dollars). If you are purchasing from outside the United States, please note that currency conversion fees may apply, depending on your payment method and financial institution.
  • International Transactions: If you are purchasing from outside the U.S., your payment processor may charge foreign transaction fees or exchange rate adjustments. These charges are beyond our control, and we recommend checking with your bank or payment provider for further information.

5. Sales Tax

  • Domestic Sales Tax: Sales tax will be calculated during the checkout process for orders being shipped within the United States. The tax rate is based on your shipping address and local tax laws.
  • International Sales Tax and Duties: For international orders, sales tax, import duties, and customs fees may be charged by the destination country. These fees are not included in the price of the product or the shipping cost at checkout. The customer is responsible for any customs or duty fees incurred upon delivery.

6. Security and Fraud Prevention

  • Secure Payment Processing: We use secure payment gateways to ensure the safety of your payment information. All transactions are encrypted and processed using the latest security standards.
  • Fraud Prevention: To protect both you and us from fraudulent activity, we reserve the right to cancel any order that we suspect may be fraudulent. This includes orders with mismatched billing information, suspicious activity on your account, or unusual payment patterns. If we need to cancel an order, you will be notified via email.
  • Data Protection: We do not store your sensitive payment information (such as credit card details) on our servers. Payment information is processed through a secure, third-party payment processor.

7. Payment Issues

If you encounter any issues during payment processing, such as a declined transaction or problems with your payment method, we recommend the following steps:

  • Check Your Payment Information: Ensure that all information provided, including your card number, expiration date, and billing address, is correct.
  • Contact Your Bank or Payment Provider: Sometimes payment issues can arise due to restrictions or limitations set by your bank or payment provider. Contact them directly to ensure your account is authorized for online transactions.
  • Contact Us: If you continue to experience issues, please contact our customer service team at info@naritznie.com or call (906) 484-3081. We will be happy to assist you with troubleshooting and resolving any payment issues.

8. Order Cancellations

  • Cancellation Before Shipping: If you wish to cancel your order before it has been shipped, please contact us immediately. We will do our best to accommodate the cancellation request. If the order has not yet been processed or shipped, we will issue a full refund to the original payment method.
  • Cancellation After Shipping: If your order has already been shipped, you will need to follow our Return Policy to initiate a return. Once the return is processed, we will issue a refund for the returned item(s).

9. Refunds

  • Refund Process: If you are eligible for a refund (due to returns, order cancellations, or defective products), the amount will be refunded to the original payment method used for the purchase.
  • Processing Time for Refunds: Refunds typically take 5-7 business days to process, depending on your payment provider. Please note that it may take longer for the refund to appear in your account due to bank processing times.

10. Customer Support

If you have any questions or concerns regarding your payment, or if you encounter any difficulties during the checkout process, please do not hesitate to contact our customer service team:

  • Email: info@naritznie.com
  • Phone: (906) 484-3081
  • Business Hours: Monday to Friday, 9:00 AM to 5:00 PM (EST)

We are here to ensure that your shopping experience is smooth, secure, and hassle-free.

Thank you for shopping with Fnaritznie Electronics! We look forward to serving you.